By using the Services, registering an account with us, or visiting our website, you acknowledge and agree to the practices, requirements, and/or policies outlined in this Privacy Policy, and hereby consent to our collection, use, disclosure, and/or processing of your personal data as described herein. If you do not agree to your personal data being processed as described in this Privacy Policy, please do not use our games, services, or websites. If we change our Privacy Policy, we will notify you by posting such changes or the revised Privacy Policy on the Services. We reserve the right to modify this Privacy Policy at any time. To the extent permitted by applicable law, your continued use of the Service or the Service Website, including any purchases made in the game, service or website, shall be deemed as your understanding and agreement to the changes to this Privacy Policy.
Welcome to the services provided by SpeedNow Games (individually and collectively "SpeedNow", "we", "us" or "our"). SpeedNow takes its responsibilities under applicable privacy and personal data protection laws and regulations (hereinafter referred to as "Privacy Laws") seriously and is committed to respecting the privacy and concerns of all users of our games, websites and mobile applications (hereinafter referred to as the "Website") (we refer to the games we provide, the Website and the services we provide under our Membership Service Agreement as the "Service"). For users who register an account with us or use our services (individually and collectively referred to as "users", "you" or "yours"), we understand that the personal data you entrust to us is extremely important, and we believe that it is our responsibility to properly manage, protect and handle your personal data. This Privacy Policy (hereinafter referred to as the "Privacy Policy" or "Policy") is intended to help you understand how we currently and in the future collect, use, transfer, disclose and/or process the personal data you provide to us and/or we have about you, and to help you make an informed decision before providing any personal data to us. Please read this Privacy Policy carefully. If the technical terms in this policy are not specifically defined, they shall be interpreted in accordance with the definitions of our membership system service agreement.
1. We will/may collect your personal data in the following cases:
1. When you register and/or use our services, games or website, or open an account with us;
2. When you submit a form through an online or physical form, including but not limited to an application form or other forms related to our products or services;
3. When you sign an agreement, or provide other documents or information in connection with your interaction with us, or when you use our products and services;
4. When you interact with us through telephone (which may be recorded), mail, fax, face-to-face meetings, social media platforms and email, including interactions with our customer service staff;
5. When you use our electronic services, or interact with us through our games, website or our services. This includes, but is not limited to, using cookies (may be deployed when you interact with our games or applications or websites);
6. When you allow information to be shared with our applications or websites on your mobile device;
7. When you link your Garena account with your social media account (defined below) or other external accounts or use other social media features, in accordance with the policies of that service provider;
8. When you conduct transactions with third-party service providers through the Service, Games or Website (as applicable);
9. When you provide feedback or complaints to us;
10. When you register to participate in game competitions or participate in game-limited activities;
11. When you play games; or
12. When you submit personal information to us for any reason
The above situations are not all-inclusive and only list some common examples of where your personal information may be collected.
2. What personal information do we collect?
• Name and user ID account;
• Contact information, including email address;
• Phone number and/or shipping address;
• Transaction information, including bank account and payment information (if permitted by local regulations);
• Accounts, content of interactions and conversations with those you interact with;
• Gender, age and date of birth;
• Information related to the device you use to access the Service or information sent by the device;
• Photos, recordings or videos you provide when using the Service;
• Your location information, including login IP address;
• Identity documents or other information issued by government agencies that you provide to us;
• Marketing and communications information, such as your preferences for receiving marketing communications, your communications preferences and records with us or our service providers;
• Feedback from market research, information related to participation in contests, competitions or wins, and/or other information you provide to us;
• Other information you provide to us when you register an account, including personal social media accounts you share ("Social Media Accounts")
• Usage and transaction records, including your usage activities, purchases, your use of the Service, and the advertising content you interact with on the Service;
• Aggregate information about user interaction content.
3. Other Information Collection
As with most websites and mobile applications, your device will send information that may contain information about you, and the web server will record this information when you use this service. This usually includes but is not limited to: your device's IP address, computer or mobile device operating system and browser type, mobile device type, mobile device characteristics, mobile device unique device identifier (UDID) or mobile equipment identifier (MEID), the address of the reference website (if any), and the web pages you visit when you are on our platform or mobile application and the time of visit. Sometimes, cookies (which can be disabled using browser preferences) are used to help this service remember your previous visit information. When you log in, this information will be associated with your personal account. This information will also be included in anonymous statistics to help us understand how visitors use our services or games.
Four COOKIE
1 We or our authorized service providers and advertising partners may sometimes use "Cookies" or other features to enable us or third parties to collect or share information related to your use of this service. In accordance with local laws and regulations, these features may help us improve the games and services provided, help us provide new services and features, and/or enable us or our advertising partners to provide you with more relevant content, including remarketing.
"Cookies" are identifiers that we send to your computer or mobile device to record information about your computer or device and to tell us how our Services are used or visited, when, by whom, and other activities on our websites or games. We may link cookie information to personal data. Cookies are also linked to information about the products you choose to purchase, the pages you view, and the games you play. Depending on the Services you use, this information is used to track your order information, deliver content specific to your interests, enable us and our third-party advertising partners to serve advertisements through our Services, and monitor the use of our Services.
2 If you wish to opt out of the use of cookies or web beacons, please select the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website, game or service.
3 You can also opt out of personalized advertising services in the app through the Google and iOS system instructions.
5. How do we use the information you provide to us?
Because the purpose for which we will/may collect, use, disclose or process your personal data depends on the circumstances at the time, the purpose may not appear in the above items. However, we will inform you of the other purpose when obtaining your consent, unless privacy laws allow us to process the applicable data without your consent.
6. How do we store your personal data?
The user confirms and authorizes the company to retain and store all the information provided by him and place it in one or more of the company's databases. We will maintain full control and protection of all data in these databases in accordance with strict security and confidentiality standards.
The Company shall not provide or disclose personal data logged in or retained by users to any third party without the consent of the user, except for the following parties or situations:
(1) Employees of the Company who have received formal training and authorization to handle customer data.
(2) Third-party service providers who provide support services due to operational needs. These providers are contractually bound to comply with the privacy standards listed in this document.
(3) Public agencies to which the Company is required to disclose data by judicial or other authorized agencies based on legal procedures.
(4) Any trustee or assignee who obtains the interests of the Company in the event of a reorganization, restructuring or similar event.
(5) To protect all legal interests of the Company.
(6) To protect the personal interests of other users or third parties in an emergency.
(7) You or your guardian authorize the Company to disclose, use or provide information.
(8) Violation of the user terms of the Company's website or products; or damage or interference with the Company's website, rights, products or other users due to your behavior; or the damaged or interfered person takes legal action against you.
VII. You should provide correct personal information
Please fill in all fields related to your personal information accurately. If you are unable to provide complete and accurate personal information, it will affect the Company's contact with you, completion of transactions, provision of services, identity verification or handling of consumption, transaction or customer complaints. It is recommended that you provide complete personal information and update it at any time. If you fail to provide complete and accurate personal information, you will be held fully responsible for any damages caused to you or a third party. If a dispute arises in the future due to the false information you provided (e.g., identity fraud), the Company will pursue legal action depending on the circumstances. If the Company suffers losses, the Company has the right to request damages from you.
8. Self-protection measures:
(1) Please keep your password and/or any of your personal information safe and do not provide your personal information to anyone. It is recommended that you avoid setting your password to be the same as the password for other games, websites, applications (APP), mailboxes, communities, and forums.
(2) After you complete payment, access emails, end the game, etc., be sure to log out of your account. If you share a computer with others or use a public computer, remember to close the browser window or delete the browsing history to prevent others from reading your personal information or emails.
(3) Avoid opening websites and their attachments from unknown sources; do not install or run programs from unknown sources, or go to plug-in websites, forums, etc. to prevent your data from being leaked and avoid the chance of your computer being implanted with Trojans or other viruses.
(4) Official personnel, event personnel, and online game administrators will not proactively ask any player for password information. This is not allowed for any reason. If you find such a situation, please report it to the company immediately for processing.
(5) In any case, please be careful to keep your personal data safe. If your personal data or privacy is leaked or causes you losses or other adverse effects due to your own reasons, the Company will not bear any responsibility for this.
IX. Third-party services
The Company's services may include or link to information or other services (including websites) provided by third parties. Such third-party services may be operated by relevant third parties. Users' use of such third-party services (including any personal information provided by users to such third parties) is subject to the third party's terms of service and privacy policy (not this Privacy Policy), and users need to read their terms carefully. Users are requested to properly protect their personal information and only provide it to others when necessary. This privacy policy applies only to information collected, stored, and used by the Company and does not apply to any services provided by any third party or any third party's information usage rules. The Company assumes no responsibility for any third party's use of the information provided by users.
10. Users whose personal data is collected by this service may assert the following rights against the operator in accordance with the Personal Data Protection Act:
(1) Inquiry or request to read.
(2) Request to make a copy.
(3) Request to supplement or correct.
(4) Request to stop collecting, processing, or using.
(5) Request to delete.
The above rights will be restricted if you do not meet the Company's application procedures or other legal provisions. Please be informed that if you inquire about your personal data, request to view your personal data or make an electronic copy of it, the company will charge the necessary costs.
If you wish to exercise the above rights, you can contact us through the contact information on the company's official website and apply. Please be aware that in order to protect your privacy, you need to fill in the application documents when applying. We can ask you to provide a verifiable identity document. If you do not provide or provide false data, so that we cannot confirm the authenticity of your identity, we will not be able to process your request. If you entrust someone else to apply on your behalf, you should issue a letter of authorization and provide the identity documents that you and your agent can confirm.
XI. Changes to the Privacy Policy
(1) The Company reserves the right to amend this Privacy Policy at its sole discretion. The relevant amendments will be announced on this website or application (APP), or notified to you by email. Please pay close attention to protect your personal rights.
(2) If you do not agree with the content of this Privacy Policy and its changes, please immediately stop using the Company's website, application (APP) and its affiliated website services. This Privacy Policy will be announced on the Company's website for a long time. Please pay close attention to it. When you continue to use the Company's services after the Privacy Policy is changed, it means that you have agreed to the content of this Privacy Policy and its changes.
If users have any questions about this policy or matters related to personal data protection, please contact the Company through the Company's email [jiangsukuaiyou@gmail.com] and the Company will reply to explain as soon as possible.